VirtualAssistant.com.au gives Australian physiotherapy clinics a 24/7 AI receptionist that picks up every patient call, schedules treatment sessions and answers common questions on the spot — with most clinics live inside 24 hours.
Get Your Free Trial →No lock-in contracts • Clinic live in 24 hours • Cancel anytime
What We Do
From the first ring to a confirmed treatment session, we look after every patient conversation so you can stay hands-on in the treatment room.
Stop losing patients to voicemail. Every call to your clinic is answered professionally — weekday mornings, after-hours, weekends and public holidays alike — so injured patients always reach a real conversation.
Your treatment diary stays in sync with the practice management software you already use. Patients lock in their initial assessments and follow-up sessions, and we handle the scheduling — automatically.
Professional intake scripts crafted for Physio Practices. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most Physio Practices are fully set up within a day.
Create your account and tell us about your treatment types and how you'd like patient calls handled.
Our team sets up your patient intake scripts, call routing and treatment-diary integrations.
Divert your clinic's phone line to your new virtual receptionist — it only takes 2 minutes.
Patient calls get answered, treatment sessions get booked and messages reach you in real time.
"Our patients want to be seen quickly, and after-hours calls were going to voicemail. Now every enquiry is answered professionally and booked 24/7 — and patients can't tell it isn't our front desk."
Client Reviews
"Patients ring with injuries wanting to be seen today, and the assistant books them in immediately. It's like having reception on 24 hours."
Carlos Ferreira"We handle dozens of patient calls daily, and this has improved our response time dramatically. It captures everything we need before the appointment."
Daniel Cooper"Efficient, polite and available 24/7 — exactly what we needed to modernise our clinic."
Mark TanakaJoin hundreds of Australian Physio Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
Start Your Free Trial →No credit card needed • Free 7-day trial for your clinic • Cancel anytime
Our AI virtual receptionist answers every call to your physio practice 24/7, books appointments, answers common questions and captures patients details — then sends everything straight to you. It sounds natural and professional, so your patients get a great experience around the clock.
Rarely. The assistant holds a natural conversation, fields questions politely and books patients in for treatment just like a well-trained front-desk receptionist. It's powered by VirtualAssistant.com.au and managed right here in Australia.
Flexible plans with no lock-in contract. Start with a free trial to see how it performs for your physio practice before you commit — and cancel any time.
Most physio practices are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your physio practice never loses a patient to a competitor again.
Absolutely. It takes down the patient's details and the treatment time that suits them, then drops the booking straight into your diary — so your clinic stays booked out without you stepping away from a patient to answer the phone.
Yes — your current clinic number simply diverts to the AI receptionist whenever you're tied up with a patient, so there's nothing new for patients to remember and no extra number to put on your signage.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the patient in, 24/7, so your physio practice captures every opportunity.